Update of Information: 3/24/2020
Family Email Communication to: email@example.com
Dear Residents, Family Members and Staff,
Thank you for your understanding and patience during this time. Life here at our home is slowly returning to “normal”, although, there is probably a “new normal” but things are moving and getting better each day. As we wrote on the last update (see below 3/19) the facility has had members of the Governor’s Office, the State’s Department of Public Health, the County Health Department and the CDC in our facility over the last few weeks. These departments are no longer coming to our facility on a daily basis but we continue to have communication with them if needed. They had nothing but positive things to say about the facility’s response and the work that we are doing. They thanked the staffs’ professionalism and the commitment to our residents. It was a heartwarming day for all of us.
Our enhanced infection control practices continue. For more than two weeks prior to any active cases identified here, we proactively initiated and implemented increased infection prevention strategies and practices. These activities included:
- Symptom screening of staff.
- Symptom screening of residents.
- Enhanced environmental cleaning and disinfection.
- Visitor screening and restrictions. New visitor restrictions of non-essential visitors have also been restricted to try and close the gap of an infection break in our facility.
- Assessing and ordering additional PPE supplies.
Our Increase Monitoring of all Residents Continues:
The most significant monitoring for further spread of the virus and to identify increased symptoms in identified resident cases, is to increase monitoring of our residents’ vital signs. Vital signs include checking temperatures. To that end, residents identified as Positive for COVID-19 have Vital Signs done twice a shift and residents identified as Negative for COVID-19 Vital Signs are done every eight hours.
We have increased hours of Nurse Practitioners support, we have engaged the support of a Registered Respiratory Therapist, and just today we have 4 new nurses and 2 new CNAs hired and in orientation.
As always, our residents’ and staff’s health, safety and wellbeing, remains to be our highest priority, and we recognize the uncertainty and concern regarding the rapidly evolving COVID-19.
To avoid tying up phone lines and our staff’s time we are continuing to ask if you have any further questions, or concerns that you communicate to: firstname.lastname@example.org